Medtronic notifies customers impacted by ShinyHunters data breach

Medtronic Gets Dragged Into the ShinyHunters Shitshow

Well, what a surprise. Another day, another gigantic company discovering that trusting some third-party cloud outfit is about as smart as giving root access to an intern with a Red Bull addiction. Medtronic, the medical device giant, is now notifying customers that their personal information was exposed in the ongoing Snowflake-linked data breach mess tied to the ShinyHunters extortion crew. Because apparently nobody in corporate America knows how to secure a damn database unless there’s a flamethrower pointed at the server rack.

According to the report, Medtronic says the breach didn’t hit its own systems directly. No, this little catastrophe came through a third-party service using Snowflake’s cloud storage platform. Which is corporate-speak for: “It wasn’t our fault, honest, the other guy left the bloody door open.” The compromised data reportedly includes customer names, email addresses, phone numbers, mailing addresses, dates of birth, and some health-related information. You know, just the sort of stuff you really don’t want floating around in the grubby mitts of cybercriminals.

The company says there’s no evidence that financial information, Social Security numbers, or Medtronic device performance data were exposed. So that’s nice, I suppose. A bit like saying, “Good news, the arsonist only burned down the garage, not the whole damn house.” Still, the exposed personal and health info is more than enough for phishing, fraud, identity theft, and all the other delightful crap these parasites get up to.

This breach is part of the wider Snowflake customer raid that’s already smacked a pile of major organizations. ShinyHunters and friends allegedly used stolen credentials to break into poorly secured accounts that didn’t have proper multi-factor authentication in place. Because of course they did. It’s 2024 and people are still leaving critical cloud accounts protected by little more than a password someone probably reused from a pizza delivery app. Absolutely first-rate clown behavior.

Medtronic says it’s notifying impacted individuals and offering guidance on how to watch for suspicious activity. Which is standard post-breach cleanup: send a letter, apologize with legal-approved weasel wording, and hope customers don’t realize just how many layers of incompetence had to align for this shit to happen. Meanwhile, customers are left to monitor inboxes, phone calls, and credit reports because someone, somewhere, couldn’t be bothered to lock things down properly.

The bigger lesson here, if anyone in management has a functioning brain cell left, is that outsourcing your data doesn’t outsource your responsibility. If your vendor’s security posture is “meh,” then your own security posture is also “meh,” only now with extra lawyers. Third-party risk management isn’t glamorous, but neither is explaining to customers why their personal medical-related information is now part of some extortion campaign’s inventory list.

So there you have it: Medtronic customers get the usual steaming bowl of breach fallout, ShinyHunters gets another headline, and the cloud security industry gets another painful reminder that “optional MFA” is corporate code for “please rob us later.” Magnificent work all around, you useless fuckers.

Source: https://www.bleepingcomputer.com/news/security/medtronic-notifies-customers-impacted-by-shinyhunters-data-breach/

Anecdote time: years ago, I watched an admin insist backups were “totally fine” right up until a storage array died and we discovered his backup strategy was basically prayer mixed with denial. This feels the same, only with more press releases and fewer redeeming qualities. Trust but verify? Bollocks. Verify, then verify the verification, then assume somebody still cocked it up.

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